How to: Make Money and Achieve “Best Manager” Status

Are you an outgoing and intellectual person? Have you received compliments on your customer service skills, or did you decide to read this blog post because it had the word “money” in it? Thought so.

If you said yes to the first two questions, you might be a good candidate for management. This semester, I will become the perfect manager for a small business called Sam Dial Jewelers. Now, I realize nobody is perfect, but with my extraneous hours of research and hands-on activity, I plan to be the best manager for my personal capability. If some of you do not know, the owner of “Sam Dial Jewelers” is Sam Dial. Sam is my dad and mentor. So far, the knowledge I have learned from my dad and his resources at the store are amazing. My ELI is not all about management. I will research managing in general, then go further into managing at Sam Dial Jewelers. To do this, I will need to be aware of all the jewelry. I will need to be an expert on the store layout. I will need to know what jewelry we have in our store, how much it costs, where it comes from, and all details possible. The more knowledge I have, the better.

As you probably know, an ELI is broken up into goals. My goals are strategically placed and organized.

Goal 1: Research main Components of Management for Small Businesses

This goal is crucial to my ELI, and it is the first stepping stone to my research, hence why it is goal one. I have done the most research on this goal, and I find it very interesting. From all the sites I have researched, they state that customer service and knowledge on your item is the key to being a successful manager. Although customer service has a million other components, these are very important. So, the only logical thing to do was make them into individual goals.

Goal 2: Research and Learn the Effective Customer Service Techniques

To me, this goal is my “fun” goal. I have always been outgoing and friendly. This goal is easy to research for me because it is interesting, and I am always looking for ways to improve my customer service skills.

Goal 3: Conduct Personal Development While Being a Manager at Sam Dial Jewelers

This is where the jewelry comes into my ELI. To develop as a manager in a jewelry store, you need to know about jewelry. Weird right? This is the goal where I get to learn about the different types of stones and diamonds in the store, where they come from, and what they sell for. Being knowledgeable on this goal will help me become a better manager because I will be able to consult and help a customer with jewelry-related questions.

Goal 4: Intern at “Sam Dial Jewelers”

This goal is where I get to put all of my research to test. I will be working at my dad’s store, while observing him and the other workers. This is the goal I am most excited about.

Overall, my ELI is interesting and fun to me. I am excited about all the research I have achieved, and even more excited for my end product. Now, If you are interested in management then I hope you gain knowledge from this blog. If you are still reading this for the word “money” in the title, I am sorry but no money will be discussed.

~Katie